What is the ‘2026 AI Skin Analysis’?
It is our proprietary diagnostic tool that uses high-res imaging and AI to detect underlying skin concerns before they surface, allowing for preventive care.
Do I need to book an appointment in advance?
While we accept walk-ins for minor services, we highly recommend booking 48 hours in advance for major treatments to guarantee your preferred artist.
Which premium brands do you use for hair coloring?
We exclusively use ammonia-free, organic-based formulas from L’Oréal Professionnel Luxe and Kevin Murphy.
Are your bridal packages customizable?
Absolutely. We offer bespoke bridal journeys that can include pre-wedding skincare, trials, and on-location services for the wedding day.
What is your cancellation policy?
We require at least 24 hours' notice for cancellations. Late cancellations may incur a 50% service fee.
Do you offer male grooming services?
While we specialize in ladies' services, we have a dedicated 'Gentleman’s Corner' for luxury skin and hair treatments.
Is the Imperial Glow membership worth it?
The Imperial Glow offers over $1,200 worth of services monthly, plus exclusive access to private events and luxury gifting.
Are your facials safe for sensitive skin?
Yes, our estheticians conduct a patch test and skin analysis to select hypoallergenic products for sensitive complexions.
Do you sell the products used during treatments?
Yes, our 'Boutique' section carries all the professional lines we use so you can maintain your results at home.
Where can I park my vehicle?
We provide complimentary valet parking for all our clients at the main entrance of the Fashion District.
Skincare
